Shipping policy
1. How long does delivery take?
West Malaysia: 2-5 working days
East Malaysia (Sabah, Sarawak & Labuan): 7-14 working days
Please get in touch at zcm-support@zuscoffee.com to confirm the details for shipping outside Malaysia.
2. How can I track my order?
We will send tracking information to the e-mail address associated with your order once the item is ready to be shipped out from the warehouse.
3. How much is the shipping fee?
West Malaysia:
- Flat rate of RM6 for orders below RM60
- FREE shipping for orders above RM60
East Malaysia (Sabah, Sarawak & Labuan):
- Flat rate of RM18 for orders below RM100
- FREE shipping for orders above RM100
Please get in touch at zcm-support@zuscoffee.com to confirm the details for shipping outside Malaysia.
4. Are there any customs and import charges?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be bear by the recipient of the parcel. Unfortunately, we have no exact detail on these charges, as customs policies and import duties vary from country to country.
